Next-Level Thinking Inside The Law Firm

Next-level thinking is not only about the experts you bring into a case—it is also about the perspectives you include within your own firm.

Traditionally, decisions about which vendors, technologies, and commercial suppliers the firm should partner with have been made solely by managing partners, office administrators, or financial managers. But in practice, the people who often interact most directly with software, workflow tools, research platforms, and administrative resources are:

  • Paralegals
  • Legal secretaries
  • Case managers
  • Administrative assistants
  • Litigation support staff

Their feedback is essential in evaluating whether a vendor truly improves performance, saves time, and integrates well into the firm’s daily workflow.

For this reason, broadening subscription access to include staff beyond the attorney level is not just practical—it is strategic. Giving these professionals visibility into the tools and resources available through the subscription allows the firm to:

  • Identify more effective vendors
  • Improve workflow efficiency
  • Reduce onboarding time
  • Increase adoption of new tools
  • Strengthen overall firm performance

A firm that listens to the professionals who handle the day-to-day operations is a firm that makes smarter decisions.